TheBestCandles.com is proud to ship with FedEx, UPS, and the United States Post Office. We select the carrier based on what will get it to you the fastest and the safest. We want you to know that we do not charge any extra "handling" fees. What the carrier charges us is what we charge you. Shipping costs are based on the weight of your order, the order destination, and the shipping method you select. Please be sure to always let us know if your order is needed for a certain date (such as a party, wedding, or other special occasion). We will do everything that we can to move things along smoothly and get you your order with time to spare and on time.
Items are returned to us in one of three ways. Situations of varying degrees dictate which is chosen.
1. Items are shipped back, buyer paying for the return shipping.
2. Items are shipped back, TheBestCandles.com pays return shipping.
3. Items are shipped back, TheBestCandles.com compensates buyer for shipping costs with additional candles in reshipment.
Remember, in the event that any TheBestCandles.com product must be returned to us, Please contact us first! We promise, we will make you happy! Nearly 100% of the time, the customer pays none of the shipping!